Privacy policy
Privacy Policy
This policy outlines our practices regarding the collection, processing, and protection of personal data when you interact with https://moongift4u.com/ ("Site").
1. Information Collection & Use
🧷 Core Principle: Our website does not exist primarily to collect personal data. Data gathering occurs only when necessary for service delivery.
Voluntary Provision Principle:
Site visitors may browse anonymously, but ordering requires:
- Billing/Shipping addresses
- Payment details (credit card/PayPal)
- Contact information (email/phone)
Design Uploads: As a means to upload photos onto our designer, we will also be storing your images in our server. Please note that we will only be using these images for order fulfillment.
Usage Scope:
Collected data is used exclusively for:
✓ Transaction processing & order fulfillment
✓ Service improvement (site optimization)
✓ Fraud prevention
We never sell, trade, or disclose data to external parties.
Marketing Communications:
Promotional emails are sent only with explicit opt-in consent. Unsubscribe anytime via email.
2. Advertising & Media Authorization
🧷 Strict Image Policy:
-
Customer-uploaded photos (e.g., moon phase customization) are never used in advertising without written permission
-
Example: Wedding photo used in product design requires separate marketing release form
| Prohibition | Compliance Action |
|---|---|
| Selling contact information | All data is firewalled from third-party sales |
| Unauthorized ad usage | User images/Data require opt-in consent for advertising |
Behavioral Opt-Out Channels:
3. Incentive Programs Compliance
🧷 Permitted Scenarios Only:
- Provided when users purchase products
- Part of marketing activities
- The main purpose is not to collect user personal information
4. Consent Management
- Implied Consent:
Providing data for checkout/payment constitutes consent for transactional purposes. - Express Consent:
Secondary uses (e.g., marketing) require direct opt-in. - Withdrawal:
Revoke consent anytime by emailing service@moongift4u.com.
Legal Exceptions:
Data may be disclosed to comply with legal obligations (e.g., subpoenas) or enforce Terms of Service.
5. Shopline Platform
Our store is powered by Shopline Inc., providing:
- E-commerce infrastructure
- PCI-DSS compliant payment processing
- AES-256 encrypted data storage
Payment Security:
Direct payments (credit cards) are:
▸ Encrypted via SSL/TLS
▸ Processed through PCI-certified gateways
▸ Retained only for transaction duration
Note: Post-transaction, payment details are automatically purged from Shopline systems.
6. Third-Party Services
Service providers (e.g., payment processors) access data only for delegated functions.
E-commerce Platform: Shopline powers our store (Shopline Privacy Policy)
Analytics Providers: Google Analytics tracks site usage (Google Privacy Policy; Opt-out)
Critical Notes:
- Third parties operate under their own privacy policies
- Cross-border data transfers may occur (e.g., US processors subject to Patriot Act)
- Links to external sites fall under destination's policies
Analytics:
Google Analytics tracks site traffic (opt-out).
7. Data Security
We implement:
✅ PCI-DSS compliance
✅ Enterprise-grade firewalls
✅ AES-256 encryption for stored data
✅ Regular security audits
Disclaimer: No internet transmission is 100% secure, but we exceed industry standards.
8. Cookies & Tracking
Essential cookies enable core functions:
| Cookie Name | Purpose | Duration |
|---|---|---|
| shopline_session | Maintain user session | Browser session |
| shopline_cart | Preserve cart contents | 14 days |
| shopline_visitor | Track unique visits | 24 hours |
| _ga (Google) | Analytics audience segmentation | 2 years |
Manage preferences via browser settings.
9. Policy Enforcement
Age Requirement:
Users must be ≥ 16 years old or have guardian consent.
Data Retention:
- Order records: Kept for 4 years (tax compliance)
- Technical logs: Deleted after 18 months
Updates & Transfers:
▸ Policy revisions effective immediately upon posting
▸ Business transfers (e.g., mergers) may involve data migration
Contact:
For data requests or complaints:
Email: service@moongift4u.com
Company：Hefei Pengsanshi Technology Incubation Co., Ltd.
Address：